This was a poster I laid out at a conference where anyone could contribute their top “Success Secret” - see how varied and interesting this “Wiki-Experiment” turned out! (more…)
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Female Rivalry: Our Dirty Little Secret
Wednesday, September 22nd, 2010I am and always have been a “girl’s girl.” Not a sneak peek into my dating life (that’s a whole other conversation), what I mean is I’ve never been one of those women who says “I get along better with men.”
I love girl talk, I love “girlie” activities, and I naturally gravitate towards female company and conversation. We listen, give advice and lend a hand when needed; we dish about our lives, our work, our men and our clothes. It’s all very Sex & The City. (more…)
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Why Envy Is Awesome: The Role Envy Plays in Success
Wednesday, September 8th, 2010by Michelle Villalobos (vee – ya – LOW – bōs)
Few of us would argue that envy is a “good” emotion; instead, we treat envy like a disease to be cured. Evolutionary psychology, however, tells us that humans have likely evolved “bad” emotions like envy to achieve good results in the game of natural selection.
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Premature Solicitation and Other Networking Nightmares
Wednesday, August 11th, 2010
If you network at ALL then I’m sure you’ve met this guy… the guy that walks up to a group of people and hands out his business card like he’s dealing blackjack. And I’ll bet you’ve rolled your eyes and thought “I’m definitely NOT calling THAT guy.” Eeeeew. (more…)
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The Secrets of Success: Style, Skills & Substance For Women In Business
Wednesday, August 4th, 2010
Need to Network? First Step… Stop Drowning in Business Cards!
Know your focus before you walk into a networking event. For example: Who are you trying to meet? Are you trying to collect hundreds of cards? Do you just need to meet ONE perfect prospect? If you’re not going for volume (i.e., to build a list quickly) or if your business is mostly one-on-one, then don’t collect tons of business cards that you don’t need! You’ll just end up feeling guilty, and your desk will only end up looking like this:
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10 Basic Business Success Secrets
Wednesday, July 14th, 2010I’ve been conducting a lot of WOWs lately, I’m talking about Whole Organization Workshops. I pull out the Sharpies and a big white pad of stickies and start facilitating dialogues, brainstorming and strategic sessions with all the major stakeholders of a company. It’s magical. We always have these “aha” moments, and they’re awesome.
So I’ve decided to put 10 of those epiphanies in one place. As you read, you may think “I already knew that” and chances are, you’re right. But the real question is, are you actually applying it?
Now be honest…
- WOW Takeaway #1. All of us together know more than any one of us alone. Remember that the next time you’re faced with a challenge and someone (perhaps even a “lowly assistant”) in your organization makes a suggestion. Listen to them!! Ask for input and feedback, and when you get it, give it the value and gratitude it deserves.
- WOW Takeaway #2. Most of us spend more time and energy chasing brand new business, instead of focusing on existing clients, getting old clients to come back or pursuing referrals (all of which are generally more profitable than new biz). Where are you spending your efforts and $$?
- WOW Takeaway #3. The elephant in the (board)room for almost every single service-based business I worked with was… drum-roll, please… PRICING. Price determines profit because once you’re covering costs, each additional dollar in revenues equals a dollar in profits. Problem is, most of us struggle with setting price, and then maintaining price integrity. If this sounds like you, here’s a link to a great slide-show: Pricing For Profit.
- WOW Takeaway #4. If you’re not email marketing, you’re missing out on an amazing opportunity…. Problem is, 95% of email marketing is SPAM (okay, I made this statistic up, but I’ll bet it’s actually more like 99%…).
- WOW Takeaway #5. Almost everyone is trying to use social media to drum up business in some form or another. Corollary: Most of it is a big, fat waste of time.
- WOW Takeaway #6. For the vast majority of us, word-of-mouth marketing and referral marketing is the single most cost-effective way to drive sales.
- WOW Takeaway #7. Most of us don’t develop cohesive strategies around word-of-mouth marketing and instead wait for it to “happen.”
- WOW Takeaway #8. Strategy isn’t a once-a-year effort.
- WOW Takeaway #9. When developing our marketing messaging, most of us focus on features, efforts and efforts, or PROCESS, instead of RESULTS. Remember, most people don’t care how you do what you do, they only care about what you can do for them. AKA: WIIFM – “What’s In It For Me?”
- WOW Takeaway #10. Why do what you do? You’d be surprised at how many people don’t have an answer to this question.

Michelle Villalobos
(vee – ya – LOW – bos)
(888) 531-3830
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Public Speaking (A Fear Not Quite Worse Than Death)
Wednesday, June 2nd, 2010
Not everyone loves to speak in public. In fact, many people dread it, hate it, or are just plain bad at it.
The urban myth is that people fear public speaking more than they fear death. While it turns out that this isn’t quite true,* most of us probably agree that getting in front of an audience and delivering a message effectively is daunting.
And while you could try to avoid it altogether, the fact is that effective public speaking is an essential business skill that provides a competitive advantage to you – no matter what you do for a living.
It’s not only about being at a podium in front of a huge audience, either. Every day there are opportunities to use effective presentation skills to participate in meetings, network more effectively, or to motivate and inspire others.
Fear not — let’s go!
***
Rule #1. Don’t read your presentation (i.e. from notes or slideshows). Ever.
When people read to me, I lose interest, and I’m not the only one.
People want to interact with you, not just listen to you. So instead of reading off slides or notes, give yourself some key bullet points that will jog your memory and put them on note cards, then tell your story.
By the way, note cards are my best friend. I start with the entire presentation on them (sometimes 40 or 50 cards!) and just keep whittling down and whittling down until all the major points are summarized on one or two cards. This ensures I’m not tempted to read them, and helps me learn the material inside and out. I also keep my note cards for future reference, which comes in handy.
Here’s an example of an awful speech ABOUT speeches (oh, the irony) in which the speaker reads all his slides.
And this was from Toastmasters!
Rule #2. Practice.
This is the most obvious advice. It’s also the most ignored advice.
I myself have ignored it because I hate practicing. But you know what? It makes more of a difference than ALL the other tips combined. No joke.
If you really truly can’t bring yourself to practice by yourself in front of a mirror (I can’t either), then call or meet with someone – an honest someone – and do at least one quick run-through. I ALWAYS find problems with my presentations when I do this. And I ALWAYS regret when I don’t.
Rule #3. A picture’s worth 1,000 words.
Stop using slides full of bullets and text! I admit, I was guilty of this once upon a time. NO MORE. It’s FAR better to simply illustrate a principle using an image, chart or story. This guy on the right) really gets it, so I’ll let him explain it better than I can. (Click the image to watch)
Rule #4. Speak from the heart.
No matter WHAT your topic, you must be passionate about it or invested in it. Especially if it’s the most boring topic in the world!
Even when we aren’t perfect (andwho is?), the authenticity of speaking from the heart will compensate. Here is an example of a passionate speaker who perhaps isn’t perfect, but is nevertheless effective at inspiring her audience. Notice how she gets the crowd riled up and the mood crescendos from beginning to end. Very powerful.
Rule #5. Speak up!
(Corollary to Rule #5: Whenever you can, use a microphone.)
There’s nothing worse than a speaker who cannot be heard! Not only will you lose people, but they will likely start talking to people next to them, and then you’ve REALLY lost them.
So if you’re offered a microphone…take it. Embrace it! Microphones are awesome because they allow you to speak in your normal tone of voice, rather than pushing you beyond your comfort zone — this is helpful because it frees you up to focus on content.
I also highly, highly, highly recommend that if you’re giving a big talk, ask for a lavaliere mic (“lapel mic”) because holding a microphone is awkward. Freeing up your hands also allows you to use them for emphasis.
***
That’s it for now – though that’s nowhere NEAR an exhaustive list of what you can do to improve your skills. Some other ideas:
• Eliminate “verbal filler” like “um,” and “ah,” and “you know,” and “like” altogether. Try pausing instead. Pauses are great for effect.
• Know your audience. I like to use Constant Contact to take polls/surveys of my audience before speaking; this also allows me to prepare by incorporating answers to audience questions into my presentation.
• Interact! Take poll s, ask questions, try some role play. Adults learn better when they “discover” rather than are “taught.”
• Tell stories – good, short stories that illustrate a point.
• If you’re projecting a slide show, use a remote slide advancer (they’re only $40) and never, ever rely on someone else to advance your slides for you — it’s a recipe for disaster.
• Get feedback. Afterward, it’s important to get audience critiques. A great way to do this is with a feedback form (don’t look over people’s shoulders while they’re filling it out!).
• Test out your equipment ahead of time. ‘Nuff said.
Good luck! And send me YOUR tips — I want to hear them. You can post them below.
***
* It’s an urban myth because fear of public speaking was listed in The Book Of Lists (from the ’70s) as the “#1 most-reported fear,” and death came in as the #6 most-reported fear. However, that’s very different from “Which of the following things do you fear most? Public speaking or death?” Even if you are terrified of public speaking, if someone puts a gun to your head and says “I’ll kill you unless you get up on stage and speak in front of 500 people” – what would you do? Exactly.

Michelle Villalobos
(vee – ya – LOW – bos)
(888) 531-3830

